Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental. -
How old do you have to be to apply?
All occupants 18 and older are required to complete an application as part of our screening process, regardless of lease status. This ensures a consistent, fair, and thorough evaluation for every property. -
Is the deposit refundable?
Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. -
You have a property I want to rent. How do I apply?
Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required. -
How do I pay rent?
Rent payments can usually be made online through a tenant portal, by automatic bank transfer, or by check/money order, depending on the property’s payment options. -
My lease expiration is coming, and I want to move out. What should I do?
Most leases require written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline. -
Who is responsible for paying for repairs and maintenance requests?
All maintenance requests should be submitted through the online portal, where they are reviewed and handled. -
What happens if I need to break my lease early?
Lease break terms vary by agreement. Please review your lease or contact management for specific options. -
Can I make changes or improvements to the property?
Any modifications must be approved in writing before work is completed.

